Relationship in Salesforce

What is Relationship in Salesforce?

In Salesforce, a relationship is a two-way link between two objects. We can use relationships to bind items together, as well as to build connections and display data about connected objects.

Different types of relationships in Salesforce: -

1. Lookup Relationships
2. Master-Detail Relationship
3. Many-to-Many Relationships
4. Self-Relationship

But Basically, We Are Used Two Relationship In Salesforce That Is: -

1. Lookup Relationships

2. Master-Detail Relationship

Lookup Relationships:

Both objects are weakly connected in this case, which implies that if one is destroyed, the other will not be deleted.

The behavior of the Look-Up relationship:

Some important points to remember:

When a child record is deleted and then restored from the recycle bin, the master-detail relationship is lost at the time of deletion and is not restored once the child/detail is restored. We can convert a master-detail to a look-up if the lookup field in all records has a value, and we can convert a look-up to a master detail if there is no roll-up summary field available.

How to create Lookup Relationships in Salesforce

Master-Detail Relationship

In this type of relationship, one object acts as a master and the other acts as a detail object. In other words, this relationship is similar to that of a parent and a child. When we want two objects to be strongly tied or dependent on each other, we utilize this form of relationship.

The behavior of Master-Detail relationship:

How to create Master-Detail relationship in Salesforce


Knowledge in Salesforce Flow

Knowledge in Salesforce Flow

Flow is an automation tool provided by Salesforce which can perform various tasks like sending an Email, Posting a chatter, Sending custom Notifications &, etc. Salesforce Flow is the most powerful automation tool available. Flow Builder is the most powerful tool available to a Salesforce Admin, offering you similar capabilities as Salesforce developers.

What are flows in Salesforce?

A flow is a Salesforce Flow component that collects data and performs actions in your Salesforce org or another system.

Salesforce Flow provides two types of flows: screen flow and auto launched flows. To automate a business process that collects data from people who use a screen flow.

Screen Flow:

You can utilize ScreenFlow to construct a custom UI (user interface) and guide users through a business process that can be launched from Lightning Pages, Experience Cloud (formerly known as Community Cloud), quick actions, and other places.

Auto launched Flow:

When Apex, Process Builder, or even REST API is invoked, it launches.

  • Flows are accessible through the Setup menu—->Quick Find box
  • Type ‘Flows’ and create a new Flow to get started.

There are three blocks of Flow.

  • Elements
  • Connectors
  • Resources


Each piece represents an action, such as presenting or collecting data from flow users, or querying, generating, updating, and removing data in Salesforce.


At run time, connectors decide the possible channels that a flow can take. A connector in Flow Builder appears on the canvas as an arrow pointing from one element to another.


Resources are the individual data variables used in a Flow – these can be text strings, integers, records, equations, or collections.

User Adoption Strategies

Strategies to Increase Salesforce User Adoption in 2022

The best part about developing a Salesforce adoption strategy is that you can get started right immediately, no matter where you are in your Salesforce journey. 

Whether you’re thinking about purchasing Salesforce, are in the process of deploying it, or have been using it for years, the adoption process will be similar.

What is user adoption in Salesforce?

Salesforce user adoption assesses how well users have integrated Salesforce into their day-to-day tasks.

User adoption reflects how successfully the Salesforce Admin (and development teams) have set and customized Salesforce to meet the specific demands of the enterprise.

While the UX (user experience) and UI (user interface) are important, Salesforce user adoption has three key factors: 

  1. Onboarding: It is the process of introducing new users to Salesforce.
  2. Tracking: It is the process of collecting quantitative (and qualitative) analytics about how users engage with Salesforce.
  3. Optimization: Changes to the interface or automation that boost user productivity.

What is a user adoption strategy?

User adoption refers to the process that new users go through to begin working with your product and commit to utilizing it in the long run. 

They have consciously decided to replace an old product with a new product or system that is better suited to their needs and more successful in assisting them in achieving their goals.

What are the strategies to increase Salesforce user adoption?

The following are the top four Salesforce adoption strategies:

1.Organizational Capability

It is the point at which the Salesforce adoption strategy should begin. You can create an amazing plan, but it will fail if the leadership does not believe in the instrument. 

Obtaining their support will speed up the adoption process to set a good example. They would be crucial in persuading others to take the initiative.

2. Salesforce Usage Data

The main issue is the lack of awareness about how employees use the tool. After a Salesforce implementation, it is important to review several types of data to determine where Salesforce Adoption stands.

3. Process Compliance and Data Quality

Data quality is an important statistic for measuring just to know how quickly your employees enter data into the app. But also how well they adhere to procedural compliance.

It is essential to follow the business process as planned to achieve company goals. Each stage of the process is important, from following the instructions to inputting the data to ensuring data integrity.

4.Training Methodology

Creating a comprehensive Salesforce training course and providing live classroom sessions for employees is the typical approach taken by most organizations. 

While this training style appears to be effective, the information overload causes employees to forget 70% of what they learned in a matter of a day.


Achieving optimal Salesforce adoption rates is a time-consuming process, but it doesn’t take a lot of effort.

Salesforce user adoption strategy has its own set of obstacles, but WahInnovations can assist you in removing some of the biggest roadblocks that most firms confront and strategizing more effectively. To learn more, go to

Salesforce Marketing Cloud

Salesforce Marketing Cloud: Key Components and Benefits

By incorporating Salesforce Marketing Cloud into your business, you can transform your customer experience.

Furthermore, You’ll understand your consumers better, engage them throughout their journey, and deliver tailored customer experiences across all channels with this powerful marketing automation platform.

In this blog, we will cover everything from what is Salesforce Marketing Cloud? and what are its benefits and key points?

What is Salesforce Marketing Cloud?

Salesforce Marketing Cloud is a tool that delivers relevant, customized experiences to your target audiences across the ideal channels and devices.
Furthermore, The Salesforce Marketing Cloud (SFMC) platform has four “basic variants,” each with varying levels of functionality. As a result, To improve functionality, more low-cost components might be employed.

Salesforce Marketing Cloud is also a feature-rich platform with marketing-related features. It is for designing and managing successful marketing campaigns as well as nurturing client connections.

Benefits of using Salesforce Marketing Cloud

Here are some benefits you will discover when you begin to use Salesforce Marketing Cloud.

Create a Personalized Customer Journey

The Marketing Cloud’s power is in personalizing customer journeys.  SMC  can also capture and trigger data from the first, second, and third parties.

Improve Your Customer Understanding

Salesforce Market Cloud allows you to link data from many sources and devices to create comprehensive and unified customer knowledge.

Also, It integrates data with your marketing operations to assist you in optimizing them.

Create Targeted Call-to-Actions

Personalization of Tailored Call-to-Actions allows you to send targeted unique CTAs to each customer based on their profile features, actions, and interests.
Furthermore, it enables you to reach them most effectively.

Impact Analysis

With the use of AI and Google Analytics 360, Impact Analysis Marketing Cloud users can do analytics on consumers’ journeys across numerous channels and devices.

Artificial Intelligence for Customization

Salesforce Marketing Cloud users can utilize AI to manage interactions by combining data with Einstein technologies. As a result, the platform enables you to tailor your client encounters based on your brand interactions.

Key components of Salesforce Marketing Cloud

Now that you’ve learned about Salesforce Marketing Cloud and its benefits, it’s time to learn about key components of the Salesforce Marketing Cloud.

1. Journey Builder

Salesforce Cloud Marketing’s Journey Builder is a visual mapping tool.

Basically, It allows you to develop customer journeys using email, push notifications, social media, ads, and the web.

2. Email Studio

Afterward, Email Studio enables marketers to build relationships with customers and generate engagements by delivering the right email campaign at the right time.

3. Data Studio

Salesforce Marketing Cloud Data Studio lets you collaborate with other marketers and publishers to gain unique customer insights and enhance revenues.

4. Social Studio

Social Studio is a one-stop tool for social media marketing and management.

In addition, Listening, monitoring, and engaging with your social media audience can help you improve your social media marketing.

5. Advertising Studio

Advertising Studio allows you to manage ad campaigns at scale and launch them directly from Journey Builder.

6. Mobile Studio

Mobile Studio is the most effective tool for delivering time-sensitive messages directly to the device that customers use the most.

7. Interaction Studio

Interaction Studio’s real-time interaction management allows you to manage online and offline consumer experiences.


Salesforce Marketing Cloud is a comprehensive collection of tools that are, to put it mildly, stunning and intriguing. Moreover, Wahinnovations can assist you in integrating Salesforce Marketing Cloud into your organization. To discover more about us and Salesforce Cloud Marketing, go to
Maximize your ROI

Salesforce Features That Can Maximize Your ROI in 2022

Salesforce has remained at the forefront of CRM technology with its feature upgrades. As digitalization keeps spreading, an increasing number of businesses are turning to digital selling to stay competitive. As a result, there is a noticeable surge in Salesforce consulting and implementation for businesses. 

Salesforce continues to bring new features and products to the market year after year. Salesforce is unique in that it regularly releases new feature sets for enterprises. Several versions every year, new features, convenience, the list goes on and on.

With such innovation, those who use Salesforce technology must continue to explore ways to stay ahead of the curve. For many clients, the concept of evolution inside a Salesforce implementation needs information on how a Salesforce implementation can increase business ROI (Return on Investment). When considering ROI and how it affects the profit margins, two factors automatically come to mind: time and money.

Salesforce features that can help you maximize your ROI

The Salesforce platform is highly adaptable and adjustable, providing organizations and customers with a wide range of features. The list of features is broad.

Below are some of the top features that can assist organizations in optimizing their Salesforce implementation.

Lightning Page Performance for Productivity

Have you ever worked as an administrator or end-user in a Salesforce org where the lightning pages are neither inconsistent nor optimized?

Salesforce created Lightning Page Performance to address this issue. While working with Salesforce org, this powerful feature allows users to manage inconsistent not optimized lightning pages. The Lightning Page Performance tool is natively created with Lightning App Builder for doing all the analysis.

End users can execute their tasks much more quickly and efficiently by leveraging Lightning Page Performance and optimizing the location of the lightning component while avoiding distractions when opening several pages to complete their daily activities.

In-App Guidance for Engagements

Maintaining employee engagement involves processes that benefit them, from onboarding new employees to user adoption for systematic enhancements. Employees who work in complex sales and support cycles may find it difficult to remember all the steps required to complete the job.

The In-App Guidance feature helps employees navigate the system by providing reminders, tips, and gradual walk-throughs. You can also set this feature to display a floating message in the utility bar to track the effectiveness of your implementations.

Furthermore, this feature provides resources to users even before they notice they have a need, which helps increase the company’s ROI.

Salesforce Survey for Feedback

To maximize Salesforce ROI, a company must first understand where the opportunities for improvement exist. Long sales processes, product-related issues, slow response time, and others. However, analyzing the root of the problem is required before implementing change.

Salesforce Surveys allow you to implement a feedback collection strategy at any point in the marketing, sales, or support cycle. Salesforce Surveys includes a wide range of features, such as the ability to customize email templates for survey workflows (add rich text, images, and branding). Also, Salesforce Survey automate survey distribution to customers.

Social Studio for Marketing

Organizations use Social Studio to interact with prospects and customers on social media platforms such as Facebook, Instagram, LinkedIn, Twitter, and others. 

Moreover, Social Studio connects your marketing and sales team to customers. By allowing customers to communicate on their terms across platforms, this tool allows employees to develop both purposeful and personal relationships with them.

AI and Data-Driven Intelligence

Einstein, the AI-powered Sales Cloud, was released in 2017 to provide data-driven predictions, insights, and suggestions to assist in making better lead/sales decisions.It does this while continuously learning from your CRM data regarding team effectiveness, whitespace, and pipeline patterns. Consider the time, energy, and opportunity costs that Einstein brings to the table by automating data analytics.

360° View with Command Center

Salesforce developed another enhanced tool called Command Center to complement the Social Studio feature.

By aggregating all customer touchpoints and analyses into a single pane of glass, Command Center visualizes facts on how your customers interact with your brand. 

In addition, To do this, Command Center centralizes real-time data from Marketing CloudTM, Service CloudTM, Sales CloudTM, digital experiences, goods, and rivals to drive brand health statistics across all user interaction points.


Businesses must know how to utilize Salesforce features to boost business ROI. Salesforce ROI focuses on two key areas: growing revenue and lowering the cost of your investment. It would be beneficial if you ensure that you and your employees are doing all possible to fulfill both goals.

Our salesforce specialist can assist you in customizing the Salesforce infrastructure to meet your specific business needs.

The Best Ways to Use the Salesforce Inventory Management App in Business

The Best Ways to Use the Salesforce Inventory Management App in Business

Every business, large or small, should have some sort of inventory management system in place to keep track of their stock, and many do. The issue is that many of these businesses are not making the most of their inventory management. If this describes you, don’t worry, we’ve got you covered. Implementing Salesforce inventory management app best practices in your business is critical because they will help you save time and money in novel and exciting ways that you may not have considered previously.

In general, the three ways to use the Salesforce inventory management tool in business are:

  • Update Purchase Orders Record
  • Inventory Stock in Budget by Month 
  • Begin by Utilising Inventory Management Software 

Update Purchase Orders Record

Changing purchase orders after creating is a common problem for businesses. Sometimes you need to make date alterations and quantity adjustments, and other times you need to account for incomplete deliveries and receiving problems. This causes many issues because inventory predictions rely primarily on the precise purchase order information.

Inventory Stock in Budget by Month

Make it a monthly effort to develop inventory budgets, and keep a regular reminder to schedule buy orders when necessary to avoid stockouts. The benefit of scheduling once a month is that it frees up your inventory budget by causing you to take action on all of your overstocked items. Undoubtedly, It becomes an easy process with the help of the Salesforce warehouse management tool.

Begin by Utilising Inventory Management Software 

Stop using Excel to keep track of your inventory! Spreadsheets are time-consuming and do not always accurately depict inventory levels. You should invest in tools that will assist you in determining how much inventory you have on hand and when to reorder.

Final Thoughts

These methods are the use of cutting-edge technology to assist you to automate your various warehouse business activities. Visit for more information on the best Salesforce inventory management platform for your organization.

How To Use Document Generation Tool to Create Document With Salesforce Data?

How To Use Document Generation Tool to Create Document With Salesforce Data?

With the help of any Salesforce document generation tools, We can automatically design or use a template for a document. And with the help of Salesforce data, you can create any type of document, such as a contract, quote, agreement, proposal, or application, and convert it to a PDF, Word Document, Excel Document, or Google Doc, among other formats.

We’ll go over how to use the Salesforce document generation tool to generate documents using Salesforce data in this article.

The following are some of the most common reasons for generating documents from Salesforce:

  • With the press of a button, you can build a proposal or quote PDF from data existing in the Salesforce Account, Proposal, and Opportunity Line Items and email it to a potential customer.
  • Create a form with merged field information from the person’s name or company information.
  • To send an electronic signature, create an agreement or contract that combines the company name, the person’s name, and any unique contract information already entered on the Salesforce record.

How to generate documents in Salesforce?

  • You can utilize an app like Mango Docs, which we developed. Alternatively, you can create apex code with a trigger or a class to generate the content.
  • The Mango Docs app has the benefits that it is easy to configure if you are not a programmer, and as well as to update any template or settings.
  • Mango Docs includes all features to automatically generate documents in Salesforce.
  • Mango Docs focus on offering additional assistance for greater flexibility and comfort in several scenarios: Google Docs to save documents, Search tool for searching fields. Document previewing is simple and quick. Send an email to numerous people at the same time. It is simple to construct a template by just pasting a string from Template Builder. There are numerous ways to conserve money, as well as many others.


If you want to learn more about Salesforce products, please contact us. Also, please leave your ideas in the comments about using the Salesforce document generation tool in your organization.

Use Cases of eSignature For Small Businesses -

Use Cases of eSignature For Small Businesses

eSignatures are no longer a luxury reserved for the biggest companies; they can assist small businesses in selling and serving their consumers more efficiently. Regardless of the size of your company, digitizing using eSignatures enables a shift from slow email and snail mail to instant signatures anywhere.

Best use cases of eSignature for small businesses

1. Vendor/Supplier Agreements

When dealing with major vendors, smaller firms frequently struggle to maintain their position. However, if they can achieve an agreement swiftly and use a high-tech eSignature platform, they gain respect and become more delightful to deal with.

They use Retail and Customer or Business Services agreements.

2. Employee Onboarding

When recruiting a new employee, a slew of paperwork must be completed, including contracts, benefits enrollment, paychecks, and more. The onboarding process for new employees becomes simple and faster by signing these documents digitally.

3. Sales Contracts

In many circumstances, sales contracts are the most prevalent and crucial type of documents to be signed. Sales contracts are utilized in organizations of all sizes, from small to large companies. B2B sales, real estate contracts, and service firms are examples of contracts.

4. Distributor Agreements

Your company’s success is determined by how successfully you collaborate with others. Deals become simple when you use eSignature solutions, and more people enjoy doing business with you.

5. Licensing and Other Legal Agreements 

The eSignature solution meets or exceeds legal criteria such as the ESIGN Act and the Uniform Electronic Transactions Act, making it a dependable platform for small and large organizations alike.

In the end

Mango Sign by Wahinnovations is an eSignature application for Salesforce. It simplifies the process of creating contracts and signing documents. Mango Sign is a good option if you need a full agreement and eSignature tool for your newly started business.

Accounting App For Salesforce

What is the Use of an Accounting App For Salesforce?

Customer Relationship Management (CRM) is a software platform that may assist your business build deeper relationships, improve sales reps, and increase efficiency. Salesforce is a customer relationship management application that connects businesses and customers.

Automate revenue recognition, project accounting, billing, and other accounting and financial operations that occur downstream from sales by integrating a native Salesforce Accounting App on AppExchange like Mango Books and interfacing your existing Accounting systems. Accounting fundamentals such as AR, AP, and others. Mango Books is simple to install, has an intuitive user interface, requires no scripting, and allows custom objects.

Main Uses of Salesforce Accounting App:

Customer Master Record

Consider everyone – sales, finance, service delivery, support, and so on – entering and having real-time access to all of the most important client information. Every conversation, transaction, request, and documented client interaction can be accessed from a single location.

Incomparable efficiency and accuracy

You can produce an invoice directly from a sales opportunity if you have a master customer record. Because you only need to manage one customer dataset, reporting is

simple and accurate. Additionally, by using a single system of record, you will simplify compliance processes and the creation of audit trails.

Anticipate customer requirements

The more you know about your customers, the better you will be able to predict what they will want from you next. Not only will this save your company time, money, and resources, but it will also allow you to develop new goods and services to better serve your customers.

Other Uses:

● Eliminate duplicate data entry in the finance and sales departments to save time and eliminate errors.

● With a single click, you can generate bills from Salesforce opportunities.

● Set credit terms on a global and account-by-account basis.

● Calculate payments to invoices automatically based on document references and amounts


Use the Mango Books accounting solution for Salesforce to simplify account management in your company. In the comments section, let us know what you think of the accounting app.

Useful Features and Benefits of Salesforce Document Generation Software -

Useful Features and Benefits of Salesforce Document Generation Software

Salesforce document generation software allows you to generate rich format documents by leveraging Salesforce data to create PDF or HTML pages based on templates. It allows users to create, customize, and edit data-driven documents automatically with any salesforce document generation software. It will benefit companies in increasing their business’s competence, dependability, and efficiency.

In this article, We will discuss the useful features of Document Generation and the best ways to get benefits from it.

Useful Features of Salesforce Document Generation Tool

Template Builder

Salesforce document generation app has many pre-loaded template designs as well as a template creation feature that allows you to easily build your own template.  Anyone who needs the tool has easy access to it.

Editing Capabilities

It makes things much simpler if your software has an easy-to-use document editor that allows you to make all essential document settings with a few clicks. Without this feature, you may quickly find yourself tinkering with complex Salesforce platform configurations.

Automation of Documents

Aside from basic document automation, a Salesforce document generation tool can do a lot more to boost document production. Several solutions allow you to automate additional document-related tasks to enhance the document experience.

Such as:

  • Predefining criteria to automatically choose alternative text, pictures, and tables based on document recipients. 
  • Inserting attachments inline or as separate documents using automatic rules or easy selection choices.
  • A workflow step triggers automatic document production.

Benefits of Using Document Generation

Here are a few benefits of Salesforce Document Generation to help your business.

  • Create an automated offer template.
  • Create a responsive template for a client issue/request.
  • Create a presentation for your account strategy.
  • Generate an audit report.
  • In a maintenance report, combine complex data.

Get in touch if you want to learn more about Salesforce products. Also, please share your thoughts on incorporating the Salesforce document generation tool into your business in the comments section.