Consider everyone – sales, finance, service delivery, support, and so on – entering and having real-time access to all of the most important client information. Every conversation, transaction, request, and documented client interaction can be accessed from a single location.
You can produce an invoice directly from a sales opportunity if you have a master customer record. Because you only need to manage one customer dataset, reporting is
simple and accurate. Additionally, by using a single system of record, you will simplify compliance processes and the creation of audit trails.
The more you know about your customers, the better you will be able to predict what they will want from you next. Not only will this save your company time, money, and resources, but it will also allow you to develop new goods and services to better serve your customers.
Use the Mango Books accounting solution for Salesforce to simplify account management in your company. In the comments section, let us know what you think of the accounting app.